Flow steps are often referred to as what in WalkMe?

In WalkMe, flow steps are primarily characterized as the essential components that guide users through the Smart Walk-Thrus. They serve as interactive elements that facilitate user engagement and are crucial for delivering a seamless experience. The term "bells and whistles" captures the dynamic and engaging nature of these steps, implying that they add valuable functionality and flair to the walkthroughs.

Flow steps contribute significantly to how users experience the Smart Walk-Thru, providing prompts, actions, and supporting information that enrich the user's ability to navigate and complete tasks. This interactive quality aligns with the idea of "bells and whistles," emphasizing that while they are there to enhance the experience, they are also fundamental for effective user guidance.

In contrast, other terms mentioned might not adequately reflect the interactive nature and purpose of flow steps in WalkMe. Descriptions like "basic features," "fundamental navigation tools," or "core support elements" could imply a more static or essential role, whereas flow steps are designed to create a more engaging, guided journey for the user.