How does WalkMe enhance user interaction during onboarding?

WalkMe enhances user interaction during onboarding primarily by providing practical and contextual tips. This approach allows users to receive guidance that is relevant to their specific tasks and environment, thereby facilitating a more relatable and engaging onboarding experience. By offering tips that are integrated within the workflow, users can apply what they learn right away, which helps reinforce the learning process and makes it easier for them to navigate the platform effectively.

In contrast, abundant theoretical information may overwhelm users rather than engage them, leading to information overload without practical application. Minimizing user participation would detract from the interactive nature that WalkMe aims to promote, making the onboarding process less effective. Relying solely on visual aids could limit the depth of understanding and may not address users' specific questions or needs, which practical tips can effectively resolve. Thus, providing practical and contextual tips helps users to not only learn but also apply their knowledge in a supportive and interactive manner.