What are shout-outs in WalkMe?

Shout-outs in WalkMe refer to custom balloons designed to draw user attention. These visual elements are typically used to highlight important information or guide users through an interface, making them an effective tool for increasing awareness and facilitating user engagement. Shout-outs are strategically placed within a WalkMe project to catch the eye and communicate essential messages or instructions, enhancing the overall user experience.

Feedback forms, metrics for assessing engagement, and tools for creating surveys serve different functions that do not align with the specific design and purpose of shout-outs. While they contribute to user engagement in their own ways, they are not designed to visually capture attention in the same immediate and interactive manner as shout-outs.