What are the two types of environments available when publishing in WalkMe?

The two types of environments available when publishing in WalkMe are indeed testing and production.

In the testing environment, developers can trial their WalkMe content without impacting the live experience for end-users. This allows for necessary adjustments, testing of features, and debugging to ensure that everything functions as intended before going live. It serves as a safe space to refine WalkMe content.

Once the content is perfected in the testing environment, it can then be moved to the production environment. The production environment is where the final version of WalkMe content is made accessible to end-users. This environment is critical because it allows organizations to deliver polished and complete experiences to their audience, ensuring that the WalkMe guides and features perform as expected in real-world scenarios.

Understanding this distinction between the testing and production environments is essential for anyone working with WalkMe, as it helps in maintaining quality control and improving user experience across digital platforms.