What does a display condition do in WalkMe?

A display condition in WalkMe is a crucial function that determines the visibility of specific WalkMe items, such as pop-ups, tooltips, and other on-screen elements, based on certain criteria or user actions. It enables developers to control when and where these elements appear within a user's journey, enhancing the relevance and context of the guidance provided.

By utilizing display conditions, WalkMe can show content to users only when certain parameters are met—for example, when a user reaches a specific section of a webpage, completes a particular action, or meets predefined attributes. This tailored approach significantly improves user experience by ensuring that users only receive help when it is most needed and applicable to their situation.

This structured targeting also prevents clutter and enhances the effectiveness of the guidance by avoiding presenting unnecessary information, thus making the onboarding or task completion processes smoother for users.