What happens if the rules of flow are too strict?

When the rules of flow are too strict, it can lead to users becoming frustrated or feeling constrained, which may prevent them from completing the tasks as intended. Strict rules can create obstacles that make it difficult for users to navigate through the process. If users are unable to adapt to the rigid structure or if the required steps feel overwhelming or unnecessary, they may abandon the task altogether.

This situation often highlights the importance of balancing guidance with flexibility in user experience design. Adapting the rules to allow for different user paths or providing options for users can enhance their ability to complete tasks successfully. By emphasizing user-friendly experiences, you encourage task completion rather than deterring it through overly prescriptive rules.