What is a primary role of the shout-out action buttons in WalkMe?

The primary role of the shout-out action buttons in WalkMe is to interact with users by prompting actions. Shout-outs are designed to capture attention and encourage users to take specific actions within an application. They serve as interactive elements that guide users through tasks, making the experience more engaging and helping to direct their behavior, which is essential for effective user onboarding and training.

These buttons are strategically placed to bring important information or actions to the user's immediate attention, thereby enhancing the overall user experience and improving the likelihood of task completion. Their main function is to initiate interaction, making them an integral part of WalkMe's user engagement strategy.

While gathering user feedback and providing user analytics are important aspects of user experience and application improvement, and configuring user permissions is crucial for security and access control, these functions do not align with the core purpose of shout-out action buttons. These buttons are specifically about enabling user interaction rather than collecting data or managing permissions.