What is NOT a focus area for assessing flow issues in WalkMe?

Assessing flow issues in WalkMe focuses on evaluating the effectiveness and functionality of the user experience. The option regarding whether the item is currently active is not directly related to identifying flow issues. Instead, flow assessment looks at how well user interactions guide them towards desired outcomes.

Evaluating if triggers are functional helps determine if the steps in a WalkThru are being activated as intended. Checking if goals and milestones are met ensures that users are achieving the objectives set within the WalkMe experience. The aspect of whether a Smart WalkThru breaks addresses technical functionality and user navigation problems. In contrast, knowing if an item is active is more about its availability rather than its effectiveness in guiding users through a successful flow. This distinction is why this focus area does not contribute to assessing flow issues in WalkMe.