What is the function of a redirect step in WalkMe?

A redirect step in WalkMe serves the important function of directing users to a specific URL within the application. This feature is particularly useful in guiding users through workflows or processes that require them to access different parts of a system, or when transitioning between different pages or applications. By enabling this functionality, WalkMe helps to create a seamless user experience, ensuring that users can efficiently reach the information or tools they need without getting lost or confused about navigation.

Choosing this option indicates an understanding of the importance of user guidance in applications, especially in environments where users may not be familiar with the interface or the tasks they need to complete. It enhances user engagement and improves the overall effectiveness of the training and onboarding processes within the application.