What is the primary benefit of using split steps in a smart walk-thru?

The primary benefit of using split steps in a smart walk-thru is that they account for different pathways within a single smart walk-thru, which significantly reduces the need for extensive updates. This functionality allows the walk-thru to accommodate various user journeys and specific scenarios without having to create entirely separate walk-thrus for each pathway. By utilizing split steps, you can tailor the guidance provided to the specific needs of different users based on their actions or choices, improving user experience and efficiency in deployment.

This approach is particularly advantageous for applications that may have diverse workflows or varying user requirements, as it allows for more dynamic and flexible content delivery. Instead of maintaining multiple versions of a walk-thru, a single smart walk-thru can seamlessly guide different users along their respective paths. Thus, split steps enhance both the effectiveness and maintenance of user guidance in a structured, organized manner.