What is the primary purpose of start points in WalkMe Builder?

The primary purpose of start points in WalkMe Builder is to initiate smart walkthroughs from relevant steps. Start points serve as the entry mechanism for users to begin their interactive guidance experiences within a digital platform. This functionality allows organizations to tailor the user journey, ensuring that walkthroughs are initiated at the most beneficial stages in a user's interaction, making the guidance immediate and contextually relevant.

By employing start points effectively, WalkMe helps drive user engagement and facilitates a smoother onboarding process, as users receive timely assistance right when they need it. This improves not only user experience but also the overall effectiveness of the training and support programs offered through the platform.

While options like creating new user accounts, managing user permissions, or displaying user analytics are important aspects of dealing with digital environments and user management, they do not directly relate to the function of start points in guiding users through specific tasks or experiences in WalkMe.