What is the purpose of shout-outs in WalkMe?

Shout-outs in WalkMe are primarily designed to promote engagement among users. They are a tool used to capture users' attention and encourage interaction with the content or features being presented. By using shout-outs effectively, organizations can highlight important information, celebrate achievements, or drive awareness about specific actions users can take within a digital environment. This engagement strategy fosters a more interactive experience, making it easier for users to navigate through information and engage with applications or processes more effectively.

While technical support, user behavior analysis, and user permission management are important aspects of user experience and system functionality, they are not the core purpose of shout-outs. Shout-outs focus specifically on engaging the user, which enhances the overall effectiveness of the WalkMe platform.