What might be a consequence of not using wait for steps correctly?

Choosing a consequence related to steps not aligning with the user's pace highlights a critical aspect of WalkMe's design—ensuring a smooth and intuitive user experience. If 'wait for steps' are not implemented properly, the system may not account for the time a user takes to read or interact with the content on the screen. This mismatch can lead to confusion, as the user might find themselves rushed or left behind in the walk-thru, missing essential instructions or context.

In a well-designed flow, the pacing of steps should allow users to engage with the content comfortably. If they are not synchronized with the user’s actions, it can result in users feeling lost or overwhelmed, thus negatively impacting their ability to learn or complete the task at hand effectively.

Conversely, while the option regarding users unintentionally skipping parts may seem plausible, it primarily touches on the user’s engagement level rather than the actual pacing issue. The quality assurance aspect may suffer because incorrect pacing can lead to overlooked errors in user experience, but it is secondary to the immediate user experience issue caused by pacing misalignment. Lastly, the idea that all users will complete the course immediately does not align with the nature of learning processes which generally require time and consideration.