Which feature helps in user navigation through complex processes in a walkthrough?

Guidance and validation smart tips are essential for enhancing user navigation through complex processes during a walkthrough. These features provide contextual help and prompts that guide users step-by-step, ensuring they understand what actions to take next. Smart tips can offer real-time validation, notifying users if they are making correct inputs or if they need to correct something, which reduces frustration and confusion. As users progress through a walkthrough, these tips can illuminate intricate steps that may otherwise lead to errors or bottlenecks in the process.

In contrast, technical user guides typically provide static information that might not be tailored to the specific needs of a user navigating a process in real-time. Manual user instructions can be cumbersome and often require users to pause their workflow to read through materials instead of enjoying a seamless experience. Chat support, while useful, does not always offer immediate and contextual navigation assistance, as it relies on user initiation and may involve waiting for a response, which can interrupt the flow of a complex task. Thus, guidance and validation smart tips serve a unique purpose by proactively assisting users at critical moments during their navigation through a walkthrough.