Which WalkMe feature helps identify when an item should be displayed?

The feature that helps identify when an item should be displayed is the display condition. This functionality allows creators to set specific parameters or criteria that dictate when certain elements will appear to users during their interaction with the WalkMe content. By utilizing display conditions, you can tailor the user experience based on various factors, such as user behavior, status in a process, or attributes of the element itself.

This customization enhances the relevance and effectiveness of WalkMe overlays and guides, as they will only show up under scenarios that the creator anticipates will be beneficial for the user. For instance, you can configure a tooltip to appear only if a user has hovered over a specific button for a defined period, or when they reach a certain step in a workflow.

Other options, while useful in different contexts, do not cater specifically to the display timing of elements. Flow tracker monitors user engagement with WalkMe content, element grade assesses the quality of elements in the content, and auto play involves automatic transitions between steps. None of these features directly manage the conditions under which a specific item is displayed to the user, making display condition the key feature for this purpose.